Kohl’s Customer Experience Survey @ www.kohlsfeedback.com

Shopped at Kohl’s? Had an amazing experience that you want to share, or do you have issues regarding the store or product and you need help resolving the issue, or want to complain about it. Don’t worry, in this article we are going to tell you how to fill the Kohl’s Customer Survey to the kohl’s stores to get the Kohl’s Coupons.

About Kohl’s


Operated by Kohl’s Corporation, Kohl’s is an American department store retail chain and in 1962 the company branched out by opening its first department store. Kohl’s has 1158 department stores across various locations in the United States. 

The success and popularity of Kohl’s Stores can be based on the fact that they focus on a customer-centric business, and aims to provide the best quality products at a reasonable price. Kohl’s department stores across various items such as toys, clothing, games, jewellery, and many more.

How to Take Kohl’s Customer Experience Survey


Now that we have told you about Kohl’s feedback and www.kohlsfeedback.com, we will now tell you how to undertake the survey.

Follow these steps to undertake a survey –

  1. Visit the official website for taking the Kohl’s Feedback Survey: www.Kohlslistens.com(www.kohlsfeedback.com)
  2. Select the language for filling out the survey – English is best preferred.
  3. Using the last visit receipt that is with you, enter the store number on the home page of the website.
  4. Also, type in the access code. It is a 16-digit number that is available on the receipt below the store number.
  5. Go to the survey portal using these access information by clicking the ‘’Begin Survey’’ button.
  6. On the survey page, you will be presented with a list of questions that cover the pricing, staff, and the overall experience of your shopping with Kohl’s survey. 
  7. Share your honest feedback by responding to each one of them.
  8. Click on the ‘Submit Survey’ once you have finished.
  9. On successfully submitting the feedback through this survey, you will get a 10% discount coupon that you can later redeem at Kohl’s.

Congrats, you have successfully completed your Kohl’s Feedback Survey.

What is Kohl’s Customer Experience Survey?

Kohl’s Customer Experience Survey is the official website for customers to give their feedback about Kohl’s and to get the Kohl’s Rewards. This survey is only available to the residents of the US, and you can fill a survey of any of the Kohl’s stores in the US. You can give your survey by visiting its official website:


What does the Kohl’s Survey Cover?

The survey is all about the shopping experience you had at its retail store and covers a lot of points that you can express your views on. The survey at Kohlslistens includes the following:

  • The pricing of the products that you bought at the store.
  • The staff’s behaviour towards you and others and their assistance at the store.
  • The services provided by the staff at the counters.
  • About the cleanliness and hygiene of the store.
  • Any other miscellaneous questions you want to ask about the Kohl’s store.

Kohl’s intends to improve their overall customer experience at their stores by taking their opinions and reflecting upon them through these surveys. You should always give a survey after purchasing merchandise from Kohl’s as it gives you the chance to win rewards or discount codes that can be redeemed at their outlets.

Basic criterion to undertake the Kohl’s survey:

Before we tell you how to undertake the survey, you should ensure that you fulfil the following criteria, and thus are eligible to undertake the survey and provide your feedback:

  • Any customer who wants to give feedback at the feedback portal must be at least 18 years of age.
  • Only the citizens of the USA are eligible to fill this survey.
  • Although you can choose to fill the survey in any language, English is expected to be the language of communication for a basic understanding.
  • You can access and fill the survey at the website of Kohlslistens.com through any of the electronic devices like mobile, tablets, desktops, and laptops.
  • You should keep the last visit receipt to the Kohl’s store as it carries a 4 number code that is unique and it will be needed to open the survey page on Kohlslistens.com.
  • No employee of Kohl’s is permitted to attempt this survey.


Kohl’s Customer Surveys are important both for the customer as well as the service provider. Kohl’s understands this fact and therefore provides the option for customers to give feedback through Kohlslistens.

We hope that the above article helped you in successfully giving feedback at Kohlslistens and also for getting Kohl’s reward and promo codes. Visit our website for regular updates as these processes are changed from time to time.

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